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What this service covers

Support for daily personal care and complex nursing needs.

Personal care sits at the centre of what most NDIS participants need day to day: help with showering, dressing, grooming, mobility, medication prompts and other routines that keep a person comfortable, safe and independent at home. At KINETIQ Care, this support is never rushed. Our team takes the time to understand how someone likes things done, what matters to their privacy and dignity, and how their needs might change from day to day.

For participants with more complex needs, we also provide 24 hour high intensity nursing and personal care. This covers support for people with significant or fluctuating health needs — where care requires a qualified, experienced approach rather than general assistance. Our nursing support is built around clear communication with participants, families, support coordinators and any treating health professionals already involved in a person's care.

Who this support suits

This service is suited to participants who need help with personal routines on a regular basis, people recovering from hospital stays who need a steady transition home, and participants with complex or high-intensity needs who require consistent, qualified nursing support. It's equally relevant for families who want confidence that day-to-day care is being handled properly, and for support coordinators looking for a reliable Ipswich-based provider for personal care and nursing supports.

What a typical support session looks like

Every session starts with the person, not a checklist. A support worker or nurse arrives at the agreed time, checks in on how the participant is feeling that day, and works through the planned support — whether that's a morning routine, medication support, mobility assistance or a nursing task such as wound care or complex health monitoring. Notes are kept clear and consistent so that care stays coordinated across shifts, and any changes in a participant's needs are communicated promptly to family or support coordinators.

How this fits into an NDIS plan

Personal care and nursing support are typically funded under Core Supports (Assistance with Daily Life) in an NDIS plan, with high intensity nursing needs sometimes requiring specific funding for complex care. We work with both plan-managed and self-managed participants, and can talk through how this service might be reflected in your current plan or an upcoming plan review.

Daily personal care delivered with dignity and privacy
24 hour high intensity nursing for complex needs
Clear communication with families and support coordinators
Ask About Personal Care & Nursing
FAQ

Common questions about personal care and nursing.

Is 24 hour nursing really available, or just during business hours?

High intensity nursing and personal care can be arranged around the clock for participants who need it. Our standard office hours are Monday to Friday, 8am–5pm, but care itself is not limited to those hours — get in touch to talk through the roster a specific situation would need.

Do your support workers and nurses have the right qualifications?

Yes — personal care and nursing supports are matched to staff with the relevant training and experience for the level of care required, particularly for complex or high intensity needs.

Can this support start quickly, such as after a hospital discharge?

We understand transitions home from hospital often need care in place quickly. Contact our team as early as you can with the details, and we'll talk through what's realistic for your timeframe.

Do you support both plan-managed and self-managed NDIS participants?

Yes, we work with participants across all NDIS management types, including plan-managed and self-managed.

Need personal care or nursing support?

Speak with our Ipswich-based team.

Tell us about your situation and we'll help you understand the next practical step.

Speak with Our Team